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Barlow, Janelle, 1943 (3)
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Janelle Barlow
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1)
Smart videoconferencing: new habits for virtual meetings
Author
Barlow, Janelle
Publisher
Berrett-Koehler Publishers
Pub. Date
c2002
Language
English
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2)
Branded customer service: the new competitive edge
Author
Barlow, Janelle
Publisher
Berrett-Koehler
Pub. Date
2006
Language
English
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3)
A complaint is a gift: recovering customer loyalty when things go wrong
Author
Barlow, Janelle
Publisher
Berrett-Koehler Publishers
Pub. Date
c2008
Language
English
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